Telehealth consultations

Our Telehealth portal enables you to consult your doctor telephonically , via video call using your smart phone, tablet or laptop from the convenience of your home, office or just about anywhere. Telehealth consultations are suitable for minor problems not requiring a physical examination outside of what the doctor can see or hear using video and this is an affordable alternative to traditional in person consultations.

You can book a Telehealth consultation or an In person consultation online through our online booking system. If you are using your mobile device and wish to conduct a video consultation, ensure that you have the latest version of Chrome web browser installed on your device.

Important to Note

• Telehealth consultations do not replace in person consultations
• The practitioner may request an in person consultation to reach a diagnosis
• Telehealth consultations may not be suitable for all health conditions
• Most medical aids cover telehealth consultations, however, the responsibility for payment remains with the patient
• By engaging in the telehealth consultation, you acknowledge that you have completed the consent form. Consent Form click here

Recommended web browsers for video consultations

• For Android, Windows and MacOS devices we recommend using Google Chrome
• For iOS devices (iPhone/iPad) the Apple Safari web browser is recommended